In most companies, knowledge is either trapped in people’s heads, in silos, or in confusing SharePoint sites. great2know changes that. Our platform enables companies to build a digital corporate memory – and to make reliable knowledge available exactly where it is needed. People are at the heart of this process, supported by AI that thinks for itself.
“Garbage in, garbage out” – this old IT adage is more relevant than ever in knowledge management. Effectiveness does not come from quantity, but from quality.
At great2know, we therefore consistently approach knowledge management from the perspective of the end result: only when we know what we need to achieve our goal do we know which knowledge is relevant and needs to be captured.
great2know combines low-threshold knowledge capture with intelligent structuring, collaborative validation and precise application. In this way, experiential knowledge is transformed into reliable actionable knowledge – scalable and permanently available.
No one wants to waste time on complicated documentation. That’s why we rely on dialogue-based data capture: instead of staring at a blank page, you engage in a dialogue. The AI dynamically asks exactly the questions needed to capture information fully – in a scalable way and without the team needing any methodological expertise. Anytime, anywhere – whenever and wherever suits you.
People don’t think in terms of folder structures, they think in terms of contexts, patterns and relationships. Employees can organise their notes and ideas for themselves to begin with. With a single click, valuable individual knowledge is transferred into the collective corporate memory. The AI recognises patterns, suggests ways to structure knowledge and identifies duplicates and conflicts in the background – whilst you retain full control at all times.
Generative AI can generate text quickly – but for it to be effective, it requires trusted knowledge. Through a multi-stage validation process that combines technical AI checks with human expertise (human-in-the-loop), we ensure that the knowledge is up to date, consistent and reliable. AI handles structuring and consistency checks, whilst humans are responsible for subject-matter approval and assessing criticality.
True value is revealed in everyday use. Our search combines traditional keywords with a deep understanding of context: you find results because the system understands what you mean, not just what you type. Whether it’s SharePoint, Confluence or in-house glossaries: all sources are seamlessly integrated into the search. Thanks to open interfaces (APIs), the system remains open to whatever the future may bring.
