“great2know” Privacy Policy
Thank you for using the “great2know” Knowledge platform.
Privacy and data security are essential to the “great2know” Knowledge platform. Information shared on this knowledge transfer web platform is subject to the highest level of confidentiality, both for us as a company and for you personally – mainly since you can record video and audio and share it with other users. The Knowledge platform is, therefore, secured according to the current state of the art.
The “great2know” Knowledge platform is a web application for digitalizing and managing undocumented knowledge. Web applications are bound to the rules and conditions of the Internet in the transmission of data and information.
With this privacy policy, we would like to inform you about the extent to which data is collected when using the Knowledge Plattform web application and the reasons we use this data. We would also like to let you know about your rights to this.
Welcome to “great2know”!
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you consent to the practices described in this policy.
This Privacy Policy applies to the information collected, processed, and stored by “great2know” through our website and associated Services. It outlines how we handle personal data, including but not limited to information collected from visitors to our website, and users who reach out to us.
This policy does not cover the practices of third-party websites or services that may be linked to or integrated with our website. We encourage you to review the privacy policies of those third parties for a comprehensive understanding of their data handling practices.
By using our website and providing us with your information, you agree to the practices described in this policy. If you disagree with the terms outlined in this policy, please do not use our website or provide us with any personal information.
We gather various types of information, including personal details, to operate our Services and manage our business. This encompasses:
When you visit our website, certain information is automatically collected to ensure trouble-free operation and improve our services. This includes:
We use cookies and similar technologies to enhance the browsing experience and enable specific functionalities. Some cookies are session-based and deleted after the browser closes, while others remain on your device for recognition during future visits. For detailed information on cookie usage, please see the “Use of Cookies” section.
We collect and process your information for the following purposes:
The access data we collect during your website visits is used exclusively for the following purposes:
Ensuring Proper and Secure Operation:
Improving and Optimizing Performance:
Protecting Legitimate Interests:
When you contact us via email or through our contact forms, we use the information you provide to:
Additionally, as part of our commitment to preserving knowledge within our company, your provided data may also be used for the following purposes:
You can express your knowledge in text form or record it as video or audio. Your data is treated with utmost care and any recordings are transcribed into text format, which you may choose to save along with the original recordings, or only the transcriptions. This process is carried out in compliance with applicable data protection regulations.
It’s important to note that we may combine information from different sources to accomplish these tasks.
Our web application uses cookies, which are text files stored in the Internet browser or by the Internet browser on the user’s computer system. When a user accesses our web application, a cookie may be stored on their operating system, containing a characteristic string of characters for unique browser identification upon subsequent visits.
Cookies serve for session management purposes. Some aspects of our web application require identifying the calling browser even after a page change. In addition, the following data is stored in the Internet Browser’s local storage and is cleared when the session tab is closed:
Technically necessary cookies facilitate user-friendly navigation and functionality within the web application. Some features require browser recognition even after a page change. These cookies are essential for the following web applications:
Data collected through technically necessary cookies is not used to create user profiles.
Users have complete control over the use of cookies. You can disable or restrict cookie transmission by adjusting settings in your Internet browser. Stored cookies can be deleted manually or automatically. However, deactivating cookies for our web application may limit access to certain functionalities.
Session cookies are deleted upon closing the tab. In the event of unexpected closures, cookies remain on the computer but are overwritten during the following web application session launch. Session cookies have a 15-minute expiration period.
By using our services, you agree to the outlined purposes of data collection and processing. We only process your data for the purposes explicitly stated in this privacy policy or for any other reasons that apply to data protection laws.
We process your personal information based on one or more of the following legal grounds:
If you have any questions about the legal basis for processing your personal data, please get in touch with us using the details provided in the “Contact Options and Your Rights” section of this policy.
We may share your information with third parties under the following circumstances:
We may engage third-party service providers to perform various tasks on our behalf. These tasks may include:
As part of our services, we may integrate with third-party platforms and services. In such cases, your information may be shared between us and these third parties to enable specific features or functionalities.
We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:
We may share your information with third parties if we have obtained your explicit consent to do so. You have the right to withdraw your consent at any time.
We may share aggregated and anonymized data with third parties for various purposes, including:
This data cannot be used to identify you personally.
Please note that we will only share your information for the purposes outlined in this privacy policy or as otherwise disclosed to you at the time of collection.
If you have any questions or concerns about how your information is shared, please refer to the “Contact Options and Your Rights” section for information on how to get in touch with us.
In compliance with our commitment to data privacy, we want to clarify how we handle your information. Your data will only be processed with your explicit consent. Should you choose to withdraw your consent, your data will be promptly marked for deletion, rendering it inaccessible to any unauthorized parties. Within a 30-day window, the data will undergo a thorough deletion process. Importantly, during this period, you have the option to reverse the deletion if you wish to retain your information.
To ensure transparency and accountability, all relevant parties will be notified via email at 30 days, 10 days, 3 days, and on the day the deletion deadline approaches.
If, for any reason, you wish to retain your data after the final deletion process, you can reach out to your designated technical contact(s) for “great2know” Knowledge platform.
We retain your personal information for as long as necessary to fulfill the purposes outlined in the Purpose of Collecting Information section of this policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we employ secure deletion or anonymization methods to ensure it cannot be reconstructed or identified. Please be aware that specific data may be held for a defined period in order to comply with legal obligations or resolve any potential disputes.
As part of our operations, we may need to transfer your personal information to locations outside of your jurisdiction. This may occur for various reasons, including for data storage, processing, or providing services.
By using our services, you agree to the transfer of your personal information to locations outside of your jurisdiction, including but not limited to list of countries or regions where data may be transferred. We will take all necessary measures to ensure that your personal information is treated securely and in accordance with this Privacy Policy.
If you have any questions or concerns about the international transfer of your personal information, please contact us using the information provided in the “Contact Options and Your Rights” section.
As a responsible company, we do not use automated decision-making or profiling for this data processing. Your data will only be used to identify you as the author of the content you have generated yourself.
At “great2know”, we take the security of your personal information seriously. We have implemented robust cybersecurity measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security protocols are designed to meet industry standards and best practices.
All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology. This ensures that any information you provide to us is protected during transmission.
Access to your personal information is restricted to authorized personnel who have a legitimate need to access it for the purposes outlined in this policy. Our employees undergo regular training on data protection and privacy practices.
We have implemented advanced firewall systems and intrusion detection/prevention measures to safeguard our network from unauthorized access and potential threats.
We conduct regular security audits and assessments to identify and address system vulnerabilities. This includes penetration testing and vulnerability scanning.
We maintain regular backups of your data to ensure its integrity and availability. In the event of a data loss incident, we have procedures in place for data recovery.
In the unlikely event of a data breach or security incident, we have established incident response procedures to promptly investigate, mitigate, and notify affected parties in accordance with legal requirements.
Our employees have been trained on data protection best practices and are aware of their responsibilities in safeguarding your information.
While we implement stringent security measures, it’s important to note that no method of data transmission or storage is completely secure. Due to the structure of the Internet, the rules of data protection and the above-mentioned security measures are not observed by other persons or institutions, not within our sphere of responsibility. In particular, data disclosed in unencrypted form – e.g. if this is done by e-mail – can be read by third parties. We have no technical influence on this. It is the user’s responsibility to protect the data he or she provides against misuse by encrypting it or in any other way. In the event of a security breach, we will notify you and relevant authorities as required by law.” This merged paragraph emphasizes the importance of data security while acknowledging the limitations of internet-based data transmission. It also outlines the responsibility of the user to take measures to protect their data and states the commitment to notify in case of a security breach.
If you have any questions or concerns about our cybersecurity and data protection practices, please refer to the “Contact Options and Your Rights” section for information on how to get in touch with us.
The data controller responsible for the collection, processing, and protection of your personal information is:
Address: LIMBURGER STRASSE 361462 KÖNIGSTEINDEUTSCHLAN
Email: CHRISTINE.LUTZ@GREAT2KNOW.DE
Registry Information: AMTSGERICHT KÖNIGSTEIN HRB 11284
If you have any questions, concerns, or requests regarding the handling of your personal information, you may contact us using the details provided above. We are committed to safeguarding your privacy and ensuring the security of your information.
As a user of the “great2know” Knowledge Assistant, you have various rights that are designed to ensure the protection and control of your personal information. These rights include:
Please note that if you have any specific concerns or wish to exercise any of these rights, you can reach out to our Data Protection Officer or contact us using the information provided in the “Contact Options and Your Rights” section.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. If we make any material changes to this policy, we will notify you by posting a prominent notice on our website or by sending you a notification directly.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after the effective date of any changes to this policy indicates your consent to the practices described in the updated Privacy Policy.
If you have any questions or concerns about the changes to this policy, please contact us using the information provided in the “Contact Options and Your Rights” section.
In the course of our operations, when the need arises to disclose, transmit, or grant access to data to other parties such as processors, joint controllers, or third parties, we strictly adhere to legal permissions. This becomes imperative, for instance, in cases where data transmission to third parties is vital to fulfill contractual obligations.
Moreover, when we share or transfer data within our group of companies or provide access to affiliated entities, it primarily serves administrative purposes, driven by our legitimate interests, and always aligns with legal requirements.
Below, you’ll find a list of entrusted organizations, companies, or individuals responsible for handling data processing tasks:
Great2Know
Address: LIMBURGER STRASSE 361462 KÖNIGSTEINDEUTSCHLAN
Email: CHRISTINE.LUTZ@GREAT2KNOW.DE
Registry Information: AMTSGERICHT KÖNIGSTEIN HRB 11284