In many companies, AI initiatives fail not because of the technology, but because of the quality of the knowledge base. Systems are fed with process descriptions, yet the crucial experiential knowledge gained from day-to-day practice is left out. And that accounts for no less than 80% of the knowledge that resides in people’s minds. The AI Knowledge Trainer turns human experience into fuel for intelligent systems that not only provide information but also act as AI agents.
Systems are often fed with dry process descriptions or historical data, yet the crucial practical knowledge gained from day-to-day experience is left out. It is precisely this knowledge, however, that determines how problems are actually solved, what exceptions arise and where the real risks lie. Without this practical dimension, the result is rigid systems that reach their limits in the real world.
80 %
of a company’s relevant knowledge resides in people’s minds – not in documents
85 %
of AI projects fail to deliver the expected value – often due to an inadequate data set (Gartner)
3×
a higher success rate for AI projects based on validated practical knowledge
The AI Knowledge Trainer combines documents with the expertise of your specialists to train high-performance AI agents. This results in systems that actively shape processes and carry out tasks with the same confidence and precision as your best professionals.
Rather than relying on rigid theory, the AI Knowledge Trainer draws on a dynamic database of real-world examples: operational processes, difficult decisions and proven special cases are systematically linked to existing documents and technical informationt.
The AI Knowledge Trainer uses digital knowledge twins that replicate your organisation’s operational profile. The AI does not learn from abstract rule sets, but rather from real human work patterns, how experts actually make decisions and act.
Until now, the most valuable knowledge has been locked away in the minds of experienced experts. The Knowledge Assistant makes this tacit knowledge explicit, it captures, structures and validates it, and transforms it into scalable intelligence upon which AI agents can build.
Building on this, AI agents are being developed that can independently and comprehensively handle complex queries, automate specialist processes and respond flexibly to new requirements or process disruptions around the clock.
With the AI Knowledge Trainer, valuable expertise becomes scalable for the first time. The skills shortage is transformed from a risk into a driver of digital value creation, intelligent agents ensure the quality of your best experts around the clock.
