{"id":1730,"date":"2024-11-27T19:59:59","date_gmt":"2024-11-27T18:59:59","guid":{"rendered":"https:\/\/great2know.de\/?p=1730"},"modified":"2024-12-01T21:32:34","modified_gmt":"2024-12-01T20:32:34","slug":"ai-supported-knowledge-management","status":"publish","type":"post","link":"https:\/\/great2know.de\/en\/blog\/ai-supported-knowledge-management\/","title":{"rendered":"AI-supported knowledge management"},"content":{"rendered":"<div class=\"bpost__header mb--ten\">\n\t<div class=\"bpost__header__content mb--three\">\n\n<h1 class=\"wp-block-heading has-xlarge-font-size\">AI as a catalyst:<br>Rethinking knowledge management<\/h1>\n\n<\/div>\n\t<div class=\"bpost__header__footer\">\n\t\t<div class=\"blog-post__row__categories\">\n\t\t\t<div>#Onboarding<\/div><div>#Offboarding<\/div>\t\t<\/div>\n\t\t<div class=\"blog-post__row__date\">updated 01.12.2024<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"bpost__layout\">\t<div class=\"bpost__layout__toc\">\n\t\t<div class=\"container is-sticky\">\n\t\t\t<div class=\"bpost__layout__toc__heading mb--two\">Table of contents<\/div>\n\t\t\t<div class=\"bpost__layout__toc__links mb--two\">\n\t\t\t\t<a class=\"bpost__layout__toc__link\" href=\"#was\" target=\"\"><svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M9.25687 6.85276C9.19596 6.91346 9.12988 6.96468 9.06036 7.00924L4.40956 11.6598C3.95585 12.1133 3.21974 12.1135 2.76581 11.6596C2.31188 11.2059 2.31188 10.47 2.76581 10.0159L6.77112 6.01054L2.74515 1.98436C2.29122 1.53064 2.29122 0.794967 2.74515 0.340606C2.97222 0.113317 3.26989 0.000104319 3.56692 0.000104293C3.86394 0.000104267 4.16183 0.113317 4.38868 0.340606L9.06036 5.01271C9.12988 5.05727 9.19639 5.10849 9.25687 5.16919C9.48889 5.40121 9.60082 5.70685 9.59522 6.01097C9.60082 6.3151 9.48889 6.62052 9.25687 6.85276Z\" fill=\"black\" \/>\n<\/g>\n\n\n<\/svg>What is AI-supported knowledge management?<\/a><a class=\"bpost__layout__toc__link\" href=\"#warum\" target=\"\"><svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M9.25687 6.85276C9.19596 6.91346 9.12988 6.96468 9.06036 7.00924L4.40956 11.6598C3.95585 12.1133 3.21974 12.1135 2.76581 11.6596C2.31188 11.2059 2.31188 10.47 2.76581 10.0159L6.77112 6.01054L2.74515 1.98436C2.29122 1.53064 2.29122 0.794967 2.74515 0.340606C2.97222 0.113317 3.26989 0.000104319 3.56692 0.000104293C3.86394 0.000104267 4.16183 0.113317 4.38868 0.340606L9.06036 5.01271C9.12988 5.05727 9.19639 5.10849 9.25687 5.16919C9.48889 5.40121 9.60082 5.70685 9.59522 6.01097C9.60082 6.3151 9.48889 6.62052 9.25687 6.85276Z\" fill=\"black\" \/>\n<\/g>\n\n\n<\/svg>Why AI is becoming indispensable in knowledge management<\/a><a class=\"bpost__layout__toc__link\" href=\"#herausforderungen\" target=\"\"><svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M9.25687 6.85276C9.19596 6.91346 9.12988 6.96468 9.06036 7.00924L4.40956 11.6598C3.95585 12.1133 3.21974 12.1135 2.76581 11.6596C2.31188 11.2059 2.31188 10.47 2.76581 10.0159L6.77112 6.01054L2.74515 1.98436C2.29122 1.53064 2.29122 0.794967 2.74515 0.340606C2.97222 0.113317 3.26989 0.000104319 3.56692 0.000104293C3.86394 0.000104267 4.16183 0.113317 4.38868 0.340606L9.06036 5.01271C9.12988 5.05727 9.19639 5.10849 9.25687 5.16919C9.48889 5.40121 9.60082 5.70685 9.59522 6.01097C9.60082 6.3151 9.48889 6.62052 9.25687 6.85276Z\" fill=\"black\" \/>\n<\/g>\n\n\n<\/svg>Challenges and risks when using AI<\/a><a class=\"bpost__layout__toc__link\" href=\"#praxis\" target=\"\"><svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M9.25687 6.85276C9.19596 6.91346 9.12988 6.96468 9.06036 7.00924L4.40956 11.6598C3.95585 12.1133 3.21974 12.1135 2.76581 11.6596C2.31188 11.2059 2.31188 10.47 2.76581 10.0159L6.77112 6.01054L2.74515 1.98436C2.29122 1.53064 2.29122 0.794967 2.74515 0.340606C2.97222 0.113317 3.26989 0.000104319 3.56692 0.000104293C3.86394 0.000104267 4.16183 0.113317 4.38868 0.340606L9.06036 5.01271C9.12988 5.05727 9.19639 5.10849 9.25687 5.16919C9.48889 5.40121 9.60082 5.70685 9.59522 6.01097C9.60082 6.3151 9.48889 6.62052 9.25687 6.85276Z\" fill=\"black\" \/>\n<\/g>\n\n\n<\/svg>AI-supported knowledge management in practice<\/a><a class=\"bpost__layout__toc__link\" href=\"#fazit\" target=\"\"><svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g>\n<path d=\"M9.25687 6.85276C9.19596 6.91346 9.12988 6.96468 9.06036 7.00924L4.40956 11.6598C3.95585 12.1133 3.21974 12.1135 2.76581 11.6596C2.31188 11.2059 2.31188 10.47 2.76581 10.0159L6.77112 6.01054L2.74515 1.98436C2.29122 1.53064 2.29122 0.794967 2.74515 0.340606C2.97222 0.113317 3.26989 0.000104319 3.56692 0.000104293C3.86394 0.000104267 4.16183 0.113317 4.38868 0.340606L9.06036 5.01271C9.12988 5.05727 9.19639 5.10849 9.25687 5.16919C9.48889 5.40121 9.60082 5.70685 9.59522 6.01097C9.60082 6.3151 9.48889 6.62052 9.25687 6.85276Z\" fill=\"black\" \/>\n<\/g>\n\n\n<\/svg>AI-supported knowledge management as an investment in the future<\/a>\t\t\t<\/div>\n\t\t\t<div class=\"bpost__layout__toc__share\">\n\t\t\t\t<div class=\"bpost__layout__toc__share__heading\">Share<\/div>\n\t\t\t\t<div class=\"bpost__layout__toc__share__circles\">\n\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https:\/\/great2know.de\/en\/blog\/ai-supported-knowledge-management\/\" target=\"_blank\" rel=\"noreferrer\" class=\"bpost__layout__toc__share__circle\">\t\t\t\t\t\t<svg enable-background=\"new 0 0 24 24\" height=\"512\" viewbox=\"0 0 24 24\" width=\"512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"m23.994 24v-.001h.006v-8.802c0-4.306-.927-7.623-5.961-7.623-2.42 0-4.044 1.328-4.707 2.587h-.07v-2.185h-4.773v16.023h4.97v-7.934c0-2.089.396-4.109 2.983-4.109 2.549 0 2.587 2.384 2.587 4.243v7.801z\" \/><path d=\"m.396 7.977h4.976v16.023h-4.976z\" \/><path d=\"m2.882 0c-1.591 0-2.882 1.291-2.882 2.882s1.291 2.909 2.882 2.909 2.882-1.318 2.882-2.909c-.001-1.591-1.292-2.882-2.882-2.882z\" \/><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t\t<a href=\"https:\/\/www.xing.com\/spi\/shares\/new?url=https:\/\/great2know.de\/en\/blog\/ai-supported-knowledge-management\/\" target=\"_blank\" rel=\"noreferrer\" class=\"bpost__layout__toc__share__circle\">\t\t\t\t\t\t<!-- Generator: Adobe Illustrator 19.0.0, SVG Export Plug-In . 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SVG Version: 6.00 Build 0)  -->\r\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 511.997 511.997\" xml:space=\"preserve\">\r\n<g>\r\n\t<g>\r\n\t\t<g>\r\n\t\t\t<path d=\"M211.26,389.24l-60.331,60.331c-25.012,25.012-65.517,25.012-90.508,0.005c-24.996-24.996-24.996-65.505-0.005-90.496\r\n\t\t\t\tl120.683-120.683c24.991-24.992,65.5-24.992,90.491,0c8.331,8.331,21.839,8.331,30.17,0c8.331-8.331,8.331-21.839,0-30.17\r\n\t\t\t\tc-41.654-41.654-109.177-41.654-150.831,0L30.247,328.909c-41.654,41.654-41.654,109.177,0,150.831\r\n\t\t\t\tc41.649,41.676,109.177,41.676,150.853,0l60.331-60.331c8.331-8.331,8.331-21.839,0-30.17S219.591,380.909,211.26,389.24z\" \/>\r\n\t\t\t<path d=\"M479.751,30.24c-41.654-41.654-109.199-41.654-150.853,0l-72.384,72.384c-8.331,8.331-8.331,21.839,0,30.17\r\n\t\t\t\tc8.331,8.331,21.839,8.331,30.17,0l72.384-72.384c24.991-24.992,65.521-24.992,90.513,0c24.991,24.991,24.991,65.5,0,90.491\r\n\t\t\t\tL316.845,283.638c-24.992,24.992-65.5,24.992-90.491,0c-8.331-8.331-21.839-8.331-30.17,0s-8.331,21.839,0,30.17\r\n\t\t\t\tc41.654,41.654,109.177,41.654,150.831,0l132.736-132.736C521.405,139.418,521.405,71.894,479.751,30.24z\" \/>\r\n\t\t<\/g>\r\n\t<\/g>\r\n<\/g>\r\n<\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"bpost__layout__content\">\n<div class=\"container\">\t\n<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/great2know.de\/wp-content\/uploads\/2024\/12\/wissensmanagement-mit-ki.jpg\" class=\"custom-image br--four\" alt=\"\" srcset=\"https:\/\/great2know.de\/wp-content\/uploads\/2024\/12\/wissensmanagement-mit-ki.jpg 1200w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/12\/wissensmanagement-mit-ki-300x200.jpg 300w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/12\/wissensmanagement-mit-ki-1024x683.jpg 1024w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/12\/wissensmanagement-mit-ki-768x512.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/>\n\n\n<p class=\"wp-block-paragraph\">In an increasingly data-driven world, knowledge management is becoming a strategic success factor for companies. But how can the growing volume of information be used effectively? The answer lies in artificial intelligence (AI), which takes knowledge management to a whole new level. From the automatic organization and analysis of information to tapping into hidden sources of knowledge &#8211; AI offers countless opportunities to use knowledge more efficiently and make it future-proof.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this article, you will learn what AI-supported knowledge management is all about, how it can revolutionize companies and what challenges arise during implementation. We also take a look at practical examples that show how AI creates real added value.<\/p>\n\n  \n<\/div>\n\n\n<div id=\"was\" class=\"container scrollsection\">\t\n\n<h2 class=\"wp-block-heading\">What is AI-supported knowledge management?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI-supported knowledge management refers to the use of artificial intelligence to capture, organize, analyse and disseminate knowledge within a company. In contrast to traditional approaches, AI can be used to automate many processes that were previously time-consuming and error-prone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Technologies such as machine learning and natural language processing (NLP) play a central role here. They make it possible to sift through large amounts of data, recognize correlations and provide knowledge in an intuitive way. Unlike conventional methods, AI-supported knowledge management focuses not only on managing existing knowledge, but also on making it accessible in a targeted manner and constantly developing it further.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Important functions of AI in knowledge management<\/h3>\n\n\n<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/great2know.de\/wp-content\/uploads\/2024\/09\/mitarbeiter-zusammen-am-ipad.jpg\" class=\"custom-image br--four\" alt=\"\" srcset=\"https:\/\/great2know.de\/wp-content\/uploads\/2024\/09\/mitarbeiter-zusammen-am-ipad.jpg 1200w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/09\/mitarbeiter-zusammen-am-ipad-300x200.jpg 300w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/09\/mitarbeiter-zusammen-am-ipad-1024x683.jpg 1024w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/09\/mitarbeiter-zusammen-am-ipad-768x512.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/>\n\n\n<p class=\"wp-block-paragraph\">The possibilities offered by AI in knowledge management are diverse. The most important functions include<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Automatic transcriptions and text summaries:<\/strong> With technologies such as speech-to-text, spoken content is converted into searchable text, saving time and facilitating documentation<\/li>\n\n\n\n<li><strong>Semantic search functions:<\/strong> AI not only understands words, but also their meanings in context. This enables more precise search results and helps employees to access the information they need more quickly<\/li>\n\n\n\n<li><strong>Automated categorization:<\/strong> Knowledge is automatically divided into logical categories, which contributes to an improved overview and makes knowledge gaps visible more quickly<\/li>\n\n\n\n<li><strong>Recommendation systems:<\/strong> Based on search queries and previous interactions, AI suggests suitable content or contacts<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These technologies not only make knowledge management easier, but also more effective and flexible.<\/p>\n\n  \n<\/div>\n\n\n<div id=\"warum\" class=\"container scrollsection\">\t\n\n<h2 class=\"wp-block-heading\">Why AI is becoming indispensable in knowledge management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At a time when data volumes are growing exponentially, it is becoming increasingly difficult for companies to organize relevant knowledge efficiently and make it accessible. Traditional knowledge management systems are reaching their limits, as they are often based on manual input and rigid structures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI offers a decisive advantage here: it can analyze huge amounts of data in the shortest possible time, highlight important content and filter out irrelevant information. This not only saves time, but also enables companies to access important insights more quickly and make well-founded decisions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Competitive advantages through more efficient processes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI-supported knowledge management accelerates work processes and increases efficiency. Employees spend less time searching for information and can concentrate on strategic tasks instead. This gives companies that rely on AI a clear competitive advantage:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Faster induction of new employees:<\/strong> onboarding processes are optimized as knowledge is structured and directly available.<\/li>\n\n\n\n<li><strong>Improved collaboration:<\/strong> AI connects teams and departments by making relevant knowledge accessible across teams.<\/li>\n\n\n\n<li><strong>Greater innovative strength:<\/strong> the targeted analysis of data enables new trends and opportunities to be identified at an early stage.<\/li>\n\n\n\n<li><strong>Identification of knowledge gaps:<\/strong> AI analyzes existing data and uncovers deficits that companies can close in a targeted manner.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Securing knowledge sustainably with AI<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">One of the biggest challenges for companies is the loss of experience when employees leave the company or change internally. AI can solve this problem: With the help of AI-supported systems, knowledge can be documented and structured more easily and thus be permanently available within the company.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI-supported systems such as the great2know platform, which not only store and optimize knowledge, but also contextualize it, are particularly valuable. The result: a <a href=\"https:\/\/great2know.de\/en\/platform\/company-memory\/\" data-type=\"page\" data-id=\"775\">digital corporate memory<\/a> that is available to employees as a resource at all times.<\/p>\n\n  \n<\/div>\n\n\n<div id=\"herausforderungen\" class=\"container scrollsection\">\t\n\n<h2 class=\"wp-block-heading\">Challenges and risks when using AI in knowledge management<\/h2>\n\n\n<img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/great2know.de\/wp-content\/uploads\/2024\/12\/frau-nachdenkend-vor-dem-rechner.jpg\" class=\"custom-image br--four\" alt=\"\" srcset=\"https:\/\/great2know.de\/wp-content\/uploads\/2024\/12\/frau-nachdenkend-vor-dem-rechner.jpg 1200w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/12\/frau-nachdenkend-vor-dem-rechner-300x169.jpg 300w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/12\/frau-nachdenkend-vor-dem-rechner-1024x576.jpg 1024w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/12\/frau-nachdenkend-vor-dem-rechner-768x432.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/>\n\n\n<p class=\"wp-block-paragraph\">The introduction of AI-supported knowledge management offers numerous advantages, but also brings challenges. Companies that recognize these hurdles and address them in a targeted manner can make the most of the potential of AI.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Data protection and security<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Data protection is one of the biggest challenges when dealing with sensitive data. Companies must ensure that their AI systems comply with the applicable data protection regulations and prevent data misuse.<br><br><strong>Important measures:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Implementation of robust security protocols<\/li>\n\n\n\n<li>Selection of trusted providers that offer GDPR-compliant solutions<\/li>\n\n\n\n<li>Regular audits to verify compliance with data protection guidelines<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Overburdened by technology<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The complexity of AI systems can initially be overwhelming, especially for companies that have not previously used extensive technological solutions. This can lead to the introduction coming to a standstill or the systems not being used optimally.<br><br><strong>Solution approaches:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Iterative introduction of AI functions to facilitate customization<\/li>\n\n\n\n<li>User-friendly interfaces that simplify access to the most important functions<\/li>\n\n\n\n<li>Ongoing support and training from providers such as great2know<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Acceptance and change management<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Technological innovations are not always met with enthusiasm &#8211; especially when they change existing processes. Employees may fear that AI will replace their work or call their skills into question. This can lead to resistance.<br>Companies can promote acceptance by offering training, carrying out pilot projects and involving employees in the selection and design of systems at an early stage. A transparent and participatory introduction process ensures that AI is perceived as an opportunity rather than a threat.<\/p>\n\n  \n<\/div>\n\n\n<div id=\"praxis\" class=\"container scrollsection\">\t\n\n<h2 class=\"wp-block-heading\">AI-supported knowledge management in practice<\/h2>\n\n\n<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/great2know.de\/wp-content\/uploads\/2024\/07\/implizites-und-explizites-wissen-verstehen.jpg\" class=\"custom-image br--four\" alt=\"\" srcset=\"https:\/\/great2know.de\/wp-content\/uploads\/2024\/07\/implizites-und-explizites-wissen-verstehen.jpg 1000w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/07\/implizites-und-explizites-wissen-verstehen-300x200.jpg 300w, https:\/\/great2know.de\/wp-content\/uploads\/2024\/07\/implizites-und-explizites-wissen-verstehen-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\n\n\n<p class=\"wp-block-paragraph\">AI technologies enable companies to automatically capture, structure and make knowledge accessible. With functions such as speech-to-text transcriptions, meetings, interviews or training sessions can be converted into searchable documents in real time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Advantages of automation:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Time saving:<\/strong> Manual documentation processes are eliminated<\/li>\n\n\n\n<li><strong>Consistency:<\/strong> Relevant knowledge is stored in a standardized format<\/li>\n\n\n\n<li><strong>Efficiency:<\/strong> Employees can access the information they need more quickly<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Improvement of knowledge search through semantic functions<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Traditional search functions often reach their limits when it comes to complex knowledge questions. AI-supported semantic search systems understand the context of a query and deliver more precise results.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Integration into onboarding and offboarding<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI-supported knowledge management plays a key role in the induction of new employees and in the handover of tasks between employees.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Opportunities in <a href=\"https:\/\/great2know.de\/en\/solutions\/onboarding-software\/\" data-type=\"page\" data-id=\"752\">onboarding<\/a>:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>New employees automatically receive access to all relevant information and documents.<\/li>\n\n\n\n<li>The AI suggests suitable training modules based on the areas of responsibility.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Opportunities in offboarding:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Experience-based knowledge is secured through structured interviews and automatic documentation.<\/li>\n\n\n\n<li>Gaps in knowledge are identified and closed before the employee leaves the company.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">great2know: Your solution for AI-supported knowledge management<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In practice, it is clear that a platform that combines human expertise with the possibilities of AI is the key to efficient knowledge management. great2know offers companies precisely this balance:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Automated processes:<\/strong> With functions such as speech-to-text and automatic structuring, knowledge is captured quickly and precisely.<\/li>\n\n\n\n<li><strong>Semantic search:<\/strong> Find relevant information in seconds &#8211; the platform understands connections and delivers context-related results.<\/li>\n\n\n\n<li><strong>Sustainable knowledge retention:<\/strong> With great2know, critical knowledge remains available in the long term, whether for onboarding, project handovers or continuous collaboration.<\/li>\n\n\n\n<li><strong>Support from customer success managers:<\/strong> If required, experienced experts accompany the process, ask specific questions and ensure that all relevant information is captured efficiently.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The AI-supported functions of great2know not only make day-to-day work easier, but also help companies to avoid knowledge loss and grow sustainably &#8211; a real game changer in modern knowledge management.<\/p>\n\n  \n<\/div>\n\n\n<div id=\"fazit\" class=\"container scrollsection\">\t\n\n<h2 class=\"wp-block-heading\">Conclusion: AI-supported knowledge management as an investment in the future<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The importance of AI-supported knowledge management is growing steadily as companies increasingly recognize the strategic advantages they can gain from it.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Indispensable technology: AI makes knowledge more usable, accessible and sustainable.<\/li>\n\n\n\n<li>Opportunities and challenges: Companies that recognize the potential and actively tackle the challenges will secure a clear competitive advantage.<\/li>\n\n\n\n<li>Companies should take the next step now and actively use the possibilities of AI in knowledge management &#8211; for greater efficiency, innovation and future security.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">With the right tools and strategies, AI-supported knowledge management becomes the basis for sustainable growth and thus a success factor.<\/p>\n\n  \n<\/div>\n\n\n<div class=\"bpost__author container has-image\">\t<div class=\"bpost__author__inner br--four\">\n\t\t\t\t<div class=\"bpost__author__content\">\n\t\t\t<div class=\"bpost__author__skyline\">about the author<\/div>\n\t\t\t<div class=\"bpost__author__name\">Lenita Behncke<\/div><div class=\"bpost__author__bio\">Lenita writes articles for great2know as a content creator on topics such as knowledge transfer &amp; knowledge management.<\/div>\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p> Discover how AI-supported knowledge management optimizes processes, secures knowledge and makes companies more innovative.<\/p>\n","protected":false},"author":1,"featured_media":1720,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[27,29],"tags":[],"class_list":["post-1730","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-onboarding","category-offboarding"],"acf":[],"_links":{"self":[{"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/posts\/1730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/comments?post=1730"}],"version-history":[{"count":4,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/posts\/1730\/revisions"}],"predecessor-version":[{"id":1735,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/posts\/1730\/revisions\/1735"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/media\/1720"}],"wp:attachment":[{"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/media?parent=1730"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/categories?post=1730"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/tags?post=1730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}