{"id":2958,"date":"2026-02-21T09:50:50","date_gmt":"2026-02-21T08:50:50","guid":{"rendered":"https:\/\/great2know.de\/?page_id=2958"},"modified":"2026-04-14T16:00:49","modified_gmt":"2026-04-14T14:00:49","slug":"instant-knowledge-assistant","status":"publish","type":"page","link":"https:\/\/great2know.de\/en\/instant-knowledge-assistant\/","title":{"rendered":"Instant Knowledge Assistant"},"content":{"rendered":"\n<div  class=\"section-block pt--small pb--large\">\t<div class=\"section-block__content pr--small pl--small\">\n\t\t<div class=\"acf-innerblocks-container\">\n\n<div class=\"layout two-col gap--large align--center\">\n\n<div class=\"layout-element mt-xsmall mb-xsmall\">\n\n<h1 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">Knowledge Assistant 24\/7:<\/mark> The quickest way from asking questions to understanding.<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">In many companies, knowledge is generally available, but it remains hidden when it is most needed. Employees waste valuable time searching through documents, repeatedly asking colleagues, or laboriously piecing information together from memory. The Knowledge Assistant puts an end to searching and asking questions  and provides your employees with the right answer at the right moment, so that everyone can act with confidence straight away.<\/p>\n\n\n<a class=\"custom-link is-style-cta wp-elements-95ed76820b2c07f511c4c978ab442870 has-text-color has-white-color has-background has-primary-background-color has-icon\" href=\"https:\/\/great2know.de\/demo\/\" target=\"\"><div>Book a demo now<\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"13\" viewbox=\"0 0 16 13\" fill=\"none\"><path d=\"M2 6.5H13.9759\" stroke=\"white\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M14.0006 6.5L10.0527 2\" stroke=\"white\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M14.0006 6.5L10.0527 11\" stroke=\"white\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/a>\n<\/div>\n\n\n\n<div class=\"layout-element full-height\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1201\" height=\"801\" src=\"https:\/\/great2know.de\/wp-content\/uploads\/2026\/02\/Knowledge-Assistant.png\" class=\"custom-image is-style-cover br--four\" alt=\"\" srcset=\"https:\/\/great2know.de\/wp-content\/uploads\/2026\/02\/Knowledge-Assistant.png 1201w, https:\/\/great2know.de\/wp-content\/uploads\/2026\/02\/Knowledge-Assistant-300x200.png 300w, https:\/\/great2know.de\/wp-content\/uploads\/2026\/02\/Knowledge-Assistant-1024x683.png 1024w, https:\/\/great2know.de\/wp-content\/uploads\/2026\/02\/Knowledge-Assistant-768x512.png 768w\" sizes=\"auto, (max-width: 1201px) 100vw, 1201px\" \/>\n<\/div>\n\n<\/div>\n\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div  class=\"section-block pb--large\">\t<div class=\"section-block__content pr--small pl--small\">\n\t\t<div class=\"acf-innerblocks-container\">\n<div class=\"container has-background has-light-gray-background-color mb--twelve ip--medium br--four\">\t\n<div class=\"container center max-width max-width--nine mb--seven\">\t\n\n<h2 class=\"wp-block-heading\"><em>The challenge<\/em>The knowledge is there &#8211; but at the crucial moment, it\u2019s nowhere to be found.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Employees waste valuable time searching through documents, repeatedly asking colleagues for help, or laboriously piecing information together from memory. This results in unnecessary interruptions, errors and a risky reliance on individual experts.<\/p>\n\n  \n<\/div>\n\n\n\n<div class=\"wp-block-group numbers__container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group numbers__single is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"numbers__single__count h3 has-primary-color has-text-color has-link-color wp-elements-3e697233a6b5698bb4c0dac83bd4b524 wp-block-paragraph\">\u00d8 2,5 Hrs.<\/p>\n\n\n\n<p class=\"numbers__single__text wp-block-paragraph\">Employees spend every day searching for information (McKinsey)<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group numbers__single is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"numbers__single__count h3 has-primary-color has-text-color has-link-color wp-elements-5265c8f7a9f1b8a1e9c7e231cbc6050f wp-block-paragraph\">35 %<\/p>\n\n\n\n<p class=\"numbers__single__text wp-block-paragraph\">Up to 20% of working hours are lost due to inefficient information searches and queries (IDC)<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group numbers__single is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"numbers__single__count h3 has-primary-color has-text-color has-link-color wp-elements-087e970598ed1899047a5070a20134f5 wp-block-paragraph\">80 %<\/p>\n\n\n\n<p class=\"numbers__single__text wp-block-paragraph\">Critical business knowledge resides in people\u2019s minds not in systems<\/p>\n<\/div>\n<\/div>\n\n  \n<\/div>\n\n\n\n<div class=\"layout two-col gap--xlarge\">\n\n<div class=\"layout-element mt-xsmall mb-xsmall\">\n\n<h3 class=\"wp-block-heading\">How the <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">Knowledge Assistant<\/mark> helps<\/h3>\n\n\n\n<ul class=\"wp-block-list is-style-circle-check\">\n<li><strong>Knowledge instead of searching: <\/strong>The Assistant does not provide information in the form of static documents, but delivers it in context exactly when it is needed. Staff can clarify queries immediately through dialogue, access step-by-step instructions and confidently carry out complex processes.<\/li>\n\n\n\n<li><strong>Digital knowledge twins: <\/strong>It draws on the knowledge twins for roles and tasks that have been built up in the background. This means employees receive answers that are precisely tailored to their specific context and background not generic, but precise.<\/li>\n\n\n\n<li><strong>Seamless collaboration:<\/strong> Employees can resolve queries immediately through dialogue, without interrupting their own workflow or that of their colleagues for follow-up questions or time-consuming research.<\/li>\n<\/ul>\n\n<\/div>\n\n\n\n<div class=\"layout-element full-height\">\n<img loading=\"lazy\" decoding=\"async\" width=\"1081\" height=\"664\" src=\"https:\/\/great2know.de\/wp-content\/uploads\/2024\/04\/entscheidungsfindung-e1771863242941.jpg\" class=\"custom-image is-style-default br--four\" alt=\"\" \/>\n<\/div>\n\n<\/div>\n\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div  class=\"section-block pt--large pb--large display-overflow-x has-border has-background has-light-gray-background-color\">\t<div class=\"section-block__content pr--small pl--small\">\n\t\t<div class=\"acf-innerblocks-container\">\n<div class=\"container center max-width max-width--eight mb--eight\">\t\n\n<h2 class=\"wp-block-heading\"><em>Features at a glance<\/em>Knowledge that works across the entire organisation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Instant Knowledge Assistant<\/strong> is at the heart of great2know. It bridges the gap between your experts\u2019 knowledge and your team\u2019s day-to-day work by combining structured data capture with intelligent dialogue-based responses.<\/p>\n\n  \n<\/div>\n\n\n\n<div class=\"layout two-col gap--xlarge mb--five\">\n\n<div class=\"layout-element\">\n<div class=\"container is-sticky\">\t\n<img loading=\"lazy\" decoding=\"async\" width=\"1201\" height=\"801\" src=\"https:\/\/great2know.de\/wp-content\/uploads\/2026\/02\/Neu.png\" class=\"custom-image br--four\" alt=\"\" srcset=\"https:\/\/great2know.de\/wp-content\/uploads\/2026\/02\/Neu.png 1201w, https:\/\/great2know.de\/wp-content\/uploads\/2026\/02\/Neu-300x200.png 300w, https:\/\/great2know.de\/wp-content\/uploads\/2026\/02\/Neu-1024x683.png 1024w, https:\/\/great2know.de\/wp-content\/uploads\/2026\/02\/Neu-768x512.png 768w\" sizes=\"auto, (max-width: 1201px) 100vw, 1201px\" \/>\n  \n<\/div>\n\n<\/div>\n\n\n\n<div class=\"layout-element sticky-cards\">\n<div class=\"container has-background has-white-background-color ip--small has-border\">\t\n\n<h3 class=\"wp-block-heading has-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">1.<\/mark> Context-based answers instead of document searches<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Assistant does not provide information in the form of static documents, but rather delivers it in context exactly when it is needed. This saves a huge amount of time: time-consuming searches for information are replaced by instant answers.<\/p>\n\n  \n<\/div>\n\n\n<div class=\"container has-background has-white-background-color ip--small has-border\">\t\n\n<h3 class=\"wp-block-heading has-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">2.<\/mark> <strong>Digital knowledge twins: Answers with context<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">It draws on the knowledge twins for roles and tasks that have been set up in the background. This means that employees receive answers that are precisely tailored to their specific context and background \u2013 not generic, but precise.<\/p>\n\n  \n<\/div>\n\n\n<div class=\"container has-background has-white-background-color ip--small has-border\">\t\n\n<h3 class=\"wp-block-heading has-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">3.<\/mark> <strong>Working seamlessly without interruptions<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Employees can resolve queries immediately via chat, access step-by-step guides and carry out complex processes with confidence  without interrupting their own workflow or that of their colleagues for follow-up questions or time-consuming research.<\/p>\n\n  \n<\/div>\n\n\n<div class=\"container has-background has-white-background-color ip--small has-border\">\t\n\n<h3 class=\"wp-block-heading has-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">4.<\/mark> <strong>Discharge of the experts<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Experienced staff are freed from repetitive queries and gain the space to innovate. Error rates fall dramatically, as every action is based on validated expert knowledge<\/p>\n\n  \n<\/div>\n\n\n<div class=\"container has-background has-white-background-color ip--small has-border\">\t\n\n<h3 class=\"wp-block-heading has-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-primary-color\">5.<\/mark> Scalable security <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Knowledge is accessible and usable at any time, regardless of location, time or individual experience. The corporate memory operates round the clock for every employee, wherever they are.<\/p>\n\n  \n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"container center\">\t\n<a class=\"custom-link is-style-cta wp-elements-7592e95ffc91bd7c5be2b81d1835d4c3 has-text-color has-white-color has-background has-primary-background-color has-icon\" href=\"https:\/\/great2know.de\/demo\/\" target=\"\"><div>Unlock Your Knowledge Now<\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"13\" viewbox=\"0 0 16 13\" fill=\"none\"><path d=\"M2 6.5H13.9759\" stroke=\"white\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M14.0006 6.5L10.0527 2\" stroke=\"white\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M14.0006 6.5L10.0527 11\" stroke=\"white\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/a>\n  \n<\/div>\n\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div  class=\"section-block pt--large pb--large\">\t<div class=\"section-block__content pr--small pl--small\">\n\t\t<div class=\"acf-innerblocks-container\">\n\n<div class=\"layout two-col gap--small align--start\">\n\n<div class=\"layout-element full-height\">\n<div class=\"container has-background has-light-gray-background-color ip--small br--four\">\t\n\n<h3 class=\"wp-block-heading mb--four\">Previously without great2know<\/h3>\n\n\n\n<ul class=\"wp-block-list is-style-table-cross\">\n<li>Employees spend an average of 2.5 hours a day searching for information (McKinsey)<\/li>\n\n\n\n<li>Experienced colleagues are <strong>constantly being interrupted <\/strong>by people asking questions \u2013 valuable working time is wasted<\/li>\n\n\n\n<li><strong>Knowledge is tied to individuals<\/strong>, if someone leaves, the knowledge goes with them<\/li>\n\n\n\n<li>New staff members make <strong>avoidable mistakes<\/strong> because they cannot find the right information at the right moment<\/li>\n<\/ul>\n\n  \n<\/div>\n\n<\/div>\n\n\n\n<div class=\"layout-element\">\n<div class=\"container has-background has-light-orange-background-color ip--small br--four\">\t\n\n<h3 class=\"wp-block-heading mb--four has-primary-color has-text-color has-link-color wp-elements-15896ddae7548b647a5a1352dc10bb53\">With great2know<\/h3>\n\n\n\n<ul class=\"wp-block-list is-style-table-check\">\n<li>Employees receive <strong>immediate, context-sensitive answers<\/strong> \u2013 without having to search, and without interrupting others<\/li>\n\n\n\n<li>Error rates are falling dramatically, as every <strong>action is based on validated expert knowledge<\/strong><\/li>\n\n\n\n<li>Experienced staff are spared repetitive queries and <strong>gain the freedom to innovate<\/strong><\/li>\n\n\n\n<li>Knowledge is <strong>available to everyone <\/strong>at any time, regardless of location, time or experience \u2013 24\/7<\/li>\n<\/ul>\n\n  \n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2958","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/pages\/2958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/comments?post=2958"}],"version-history":[{"count":6,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/pages\/2958\/revisions"}],"predecessor-version":[{"id":3011,"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/pages\/2958\/revisions\/3011"}],"wp:attachment":[{"href":"https:\/\/great2know.de\/en\/wp-json\/wp\/v2\/media?parent=2958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}